YOUR ACCOUNT

Account settings

• Withdrawal instructions
• How to change language
• How to switch between the demo and live accounts?
• How can I unsubscribe from marketing emails and notifications?

General information

• Why am I unable to switch to a live account?
• How can I update my personal details on the account?
• How can I unsubscribe from your newsletter?
• Can you help me with trading?
• Is it possible to change the currency of my account?
• How can I close my account?

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Security

• I suspect my account has been compromised
• I forgot my password, how can I recover it?
• How can I change a phone number on the account?
• I do not have an access to my 2FA app, how can I restore the access to the account?
• How can I enable 2FA?
• What is Two-Factor Authentication (2FA)?

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Demo account

• Do I have to pay anything for using the demo accounts?
• What is the difference between the demo and live accounts?
• How long can I use the demo account?

API

• What does a Custom password field mean during the API key generation process?
• How can I pause or launch an API key?
• How can I view more information about the API key?
• Do you have any limitations on your API?
• Can I use Capital.com API on the Demo account?
• Which kind of APIs do you have?

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Source of funds (SOF)

• What is a source of funds check?
• How and when does Capital.com check my source of funds?
• Is there anything about source of funds I should watch out for?
• Source of funds check: why is it important?

Regulations

• Should I pay taxes?
• Do I need to provide a proof of card ownership?
• Who is your regulator?
• How to make a complaint?