YOUR ACCOUNT

General information

• How to downgrade from Professional to Retail client?
• How to resolve a technical issue on Capital.com
• How can I delete my personal information after closing my account?
• How to enable push notifications in the app
• How to change language
• How many phone numbers can I add to my Capital.com account?

See all 18 articles

Security

• Why can't I log in?
• How do we protect you if there’s a new device login on your account?
• Login via Liveness (live selfie) as 2FA alternative
• How to create a secure password?
• How can I make my account more secure?
• I suspect my account has been compromised

See all 13 articles

Demo account

• How do I change my demo account balance?
• How can I switch between demo and live accounts?
• Do demo accounts use real funds?
• Is the demo account free?
• What’s the difference between a demo and a live trading account?
• How long can I use the demo account?

API

• How to start using Capital.com API?
• Which kind of APIs do you have?
• How to generate an API key?
• How can I pause or launch an API key?
• How can I view more information about the API key?
• Do you have any limitations on your API?

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Source of funds (SOF)

• What is a source of funds check?
• How and when does Capital.com check my source of funds?
• Is there anything about source of funds I should watch out for?
• Source of funds check: why is it important?

Regulations

• How Capital.com protects client data
• What is anti-money laundering (AML)?
• Supporting vulnerable clients
• Who is your regulator?
• Should I pay taxes?