The reason you are unable to finish the verification process and switch to a live account is that you have not successfully completed our appropriateness test questionnaire, which is required by our regulator.
Articles in this section
- How can I get an account statement?
- How can I reopen my account?
- What are swap-free accounts? Do you offer swap-free accounts?
- Why am I unable to switch to a live account?
- How can I update my personal details on the account?
- Can you help me with trading?
- Is it possible to change the currency of my account?
- How can I close my account?
- In which currencies can I open an account?
- Can I have more than one account?