How can I close my account?

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We value every client, and, if there is something we can do to change your mind, please contact our support team.

If there is no balance on your account, in the app please go to Account -> Settings -> Close account or in the web version go to Settings at the bottom left corner of the screen -> Personal details -> Close account.

If there is a balance on your account, please send an email to from the email address linked to your account. State your intent to deactivate your account and include a reason, if possible.

Your feedback will be highly appreciated as it helps us to improve our service and create a product that exceeds the expectations of our clients.

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