If you notice that a market isn't updating, it's probably due to one of the following:
- Market trading hours
In the first instance, check the market opening hours - if a market is closed, its price will not update. Markets that are closed are indicated by a crescent moon symbol. You can also check the trading hours by clicking on the market info button.
- Liquidity
If the market is open and the price is still not updating, this could be a sign that the market has shallow liquidity and we are not receiving prices from our providers.
- Technical issues
You can also try updating your app, which may solve the problem. If you are using the web platform, try a different browser.
In rare instances, it may also mean that we are experiencing a technical issue. If in doubt, you can contact us by chat through the app or on the platform.