What kind of a document can I provide to prove my address?

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You may be required to provide a valid proof of address document. This can be a PDF file, a screenshot, or a photo of the printed document.

The document should:

  • Include your full name and address
  • Be issued within the last 6 months
  • Clearly show all four corners of the document
  • Contain readable text

You can upload one of the following documents:

Australia EU country UAE UK Other
  • Utility Bill (e.g. water, gas, electricity, insurance, landline internet)
  • Bank or Card Statement
  • Rental/Lease Agreement
  • Payslips
  • Driver’s Licence (If not used as proof of identity)
  • Proof of Age Card (If not used as proof of identity)

How to upload your document

  • In the app: Go to Account > My requests, or use this link
  • On the web platform: Click LIVE or DEMO in the top right corner, then select My requests, or use this link

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